Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 25,352 reviews
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricing reasonable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics are always tricky when wondering about warranties. Price was good so I purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the way to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a perfect addition for your appliances. While I purchased it for two years for the TV, you can also purchase in store and cover all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I felt like this was a deal too good to pass up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind, knowing I am covered and don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan because you can never be too safe. Worth the money. Have used it on other items that I have purchased and saved me the money and hassle of needing to purchase the product again with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE BY THE GEEK SQUAD==HIGHLY RECOMMENDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ESSENTIAL FOR A LARGE PURCHASE. IF SOMETHING MALFUNCTIONS, CALL THE GEEK SQUAD, THEY COME OUT AND FIX THE PROBLEM OR GIVE YOU A NEW ONE. CAN'T BEAT THAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we haven’t had to use this yet. I do feel so much better knowing that if something goes wrong with our purchase- we will get the help we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable great team ask all any questions new items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is working hard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guarantee is perfect. I think everyone need it for in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the protection plan for our electronics and they have never disappointed. They provide the assistance and guarantees that they state in the contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my Toshiba 55 inch tv. Have not had to use so so far so good. Hopefully will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best product to buy when buying anything with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far, haven’t had to use it - hopefully I won’t have to

    I would recommend this to a friend