Customer Ratings & Reviews

The agents delivered my new 75” tv inside of the house. I have 5 years of coverage. If this is the standard, it is truly the time protection package.

I never had problems, but I recommend it’s excellent

It's always good to have back up, even if you think you are careful and take good care of your products!!!

I enjoy having the ease of dropping off and picking up a completely fixed issue. The Geek Squad does a great job and they are very helpful. Well worth the price of the protection.

Geek squad were reluable, knowledgeable and answered all my questions

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Really helpful in informing me of all it's capabilities

Great service coverage on my large purchase of Sony TV.

Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

Geek Squad is a must for computer people out there. So professional and patient. I will always use it and highly recommend it to my friends.

I got this in case I need it. The reason for my purchasing this was that the reputation of Bes Buy for repairing items is unmatched

Got 2 years protection for my tv. Never needed it but good to have.

Who wouldn't buy additional protection? I've always done it and it has worked for me. For some, it may be a waste of money, but when you need it, people regret it. I rather regret now then later.

We are pleased with Best Buy and Geek Squad support. This was an automatic renewal, which we hope to use as little as possible :-)

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

I highly recommend geek squad service warranty service

This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

A must have in every home that is upgrading their technology. This plan is working for me and my family to resolve all our technological mishap.

I purchased the warranty for my 50” LG TV and registered it on line. I doubt I will have to use it but it is a good feeling to know it is there.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.