Customer Ratings & Reviews

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

Purchased the plan for my new TV. I believe it’s better to be protected than not to be. You never know, if it stops working, I have backup.

I only bought the service plan. My last TV was hit by lighting, so i figured I should a service plan. Hope I never need it

I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

I haven't had to use the protection plan. Therefore, I cannot speak to the quality of it. However, this is great because it means that the product has been working properly...as it should!

all of my stuff did not transfer over to my new computer. no virus protection transfer had to do it myself. thats what i paid for so i wouldnt have to do it myself.

Really good team to work with excellent price for what it covers

Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

I love the Best Buy extra protection. It costs very little compared to having to buy a new TV in case it is that "one in a million" that goes bad.

bought the warranty cause my brother sony bravia went out on him in a month and a half good thing he bought warranty just to cover his behind or he would be out a lot of money

Very good reliable geek service, they always come and fix the problem

Excellent product, working really well and had no problems with it

the agent review my TV and figure out problem for replacing to new one.

I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

I always buy the protection plan for all electronics I purchase from Best Buy. It is very affordable and I would much rather have it and not need it, than not have it and pay for costly repairs.

Could not be happier with the service, advice and professionalism I enjoyed while choosing a flat screen tv and service contract. Will definitely continue to shop at Best Buy Waxahachie Texas

i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

nice hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Haven’t needed geek squad but good to know they are there.