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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 30,746 reviews
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. Hopefully we will not need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if something happens to your electronics. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQUEAKY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always answer very kindly and with understanding that I don't know everything. I am never treated like I asked a stupid question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5-year Standard Geek Squad Protection program is excellent. They make it very easy when you need to submit a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How was the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, excellent service. The tv is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t check out without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 5 Year plan for extra protection in case of any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet cause the TV is working perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV but get ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, but definitely get the extended warranty. Mine just failed after 18 months. Thank goodness I still have GS protection. Otherwise I’d be out of luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it......... the best ........................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the price i watch a lot of netflix and hulu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at got at the store was an amazing, good job geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extended service plan on our new Samsung TV system gives us great peace of mind should any problem occur in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is ALWAYS Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many years I have relied on and have been very impressed by the helpfulness and responsiveness of GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice thing thank you for let me use all u Equipment I will pass again for more stuff thank you so much blessings god be with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers excellent service and quality and is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality great connections perfect length love em

    I would recommend this to a friend