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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 30,748 reviews
  • Rated 5 out of 5 stars

    Great plan. A must buy for when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan if your hardware breaks down. Good insurance plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy choice for me. I have had a TV go out at 3 year 11 months and they sent a service person out to look at it. They couldn't fix and replaced it without a fight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten great service with the protection plans. It's worth the money to pay a little extra to have your electronics repaired or replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have the geek squad install anything for me with this purchase however. When any problems arrive they will be there to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 reason to make your purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item at Best Buy is their Geek Squad protection plans. Amazing customer service and takes the worry out of your large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is awesome and sound is indescribable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TEAMeeksquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great answer all your questions and smooth sailing when with repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2 year plan to have a second year of peace of mind protection for my new Samsung TV. Geek squad protection in home is a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful. When the manufacturer warranty is not able to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m still not sure about this new Windows program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still not sure about this new Windows program still trying to figure it out at the bamboo pen still trying to figure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time customer and certain items must have the protection plan. At least a couple years of peace about fixing TV if broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has an excellent support service, ar comprehensive and super attentive to the situation I was having with my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use the Geek Squad.........if I do I know they will do good.I have heard many good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the info on setting up my wife’s computer it’s been a real big help to her in her daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture highly recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great love it even though I need a. New one now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my package yet thank the lord. It sure is nice having some reassurance just in case a kid knocks it down or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have membership with GEEK SQUAD for my computer, also. They are always very helpful in their response with any questions that might arise with the workings of the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased product protection but have not needed to utilize the protection. I've used the product protection before on other products and have been very impressed and pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Guy Geek Squad Service is something that I always ad on to my orders. They are fast and helpful. Great Buy!

    I would recommend this to a friend