Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 30,748 reviews
  • Rated 5 out of 5 stars

    Best service and help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never have enough of geek service they are just the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for all technology I bought with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Samsung 55” curved tv . I take geek squad service. When delivery man breaks my tv geek squad take care me. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. Can’t go wrong with a little extra protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase all my electronics and appliances in BestBuy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off get Total Tech; it's worth every penny. It gives you savings on geek squad warranty which comes in handy. You will need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV. Have not needed to use my protection that I purchased for my new TV. But I have purchaces in the past and it is worth the extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DALE WAS GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AGREEMENT. TELEVISION WASN'T REPAIRABLE. A REPLACEMENT WAS MADE AVAILABLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use the warrantee and I highly recommend purchasing with every purchase. Easy to have repaired or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional. They mounted tv and attached all devices and took the time to explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kick squad agents are excellent at installation and set up and go way above and beyond to help you with your new purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection on all device's. Never not get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it once but it was worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typically get on larger purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Geek Squad offers the best deal and service for larger home purchases. I've used for washer, dryer, dishwasher, stove, fridge and microwave. Geek squad treats me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending several thousand dollars for a TV it’s an ease of mind to have a warranty system to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the additional warranty coverage the Geek Squad offers at such a low price for 5 years.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to make a claim if needed and had no issues with customer service when needed

    I would recommend this to a friend