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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 30,748 reviews
  • Rated 5 out of 5 stars

    Geek Squad personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable about products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this to anyone buying a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and removed the bloatware on my new HP Laptop. They installed virus protection and it's easy to get help online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad to have this coverage. Things happen and you would be surprised at what’s covered that you have no idea are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a fairly decent value on a higher end TV which is what I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this for big buys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Have not had to use but, will work great, have bought other plans they work and save you headaches in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They where very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy on how they treated me about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have full service geek squad protection and always pleased with the help received, so added protection when we purchased a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase a TV ever again without the Geek Squad coverage they are professional and if they cant repair it they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably wont need it but the price was fair and this was an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably wont need it but the price was fair and this was an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service and a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had a problem with anything I have bought from Best Buy the geek squad always takes care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in case needed, so far haven’t needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase to cover your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get to cover your tv. I’ve had to use this service and it’s always been stellar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheering for not having to use in past. Happy that they get it right when they are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the guaranteed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection bc the future is unpredictable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend