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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 30,833 reviews
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the price for having piece of mind that if something happens, you are covered. I would recommend to anyone to purchase the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had any issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as u dont break the tv they’ve got u covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this service. Had a claim on my tv and the process was pretty seamless from initial call to service in my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to not need it and have it. In my case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never hurts to have the extra protection on a major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad even though I haven't used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. A MUST buy for all users. Great value and lots of coverage & support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great that Best Buy offers this extra protection for a small price. I have not had to use the Geek Squad yet, but it is nice to know they are there when I need them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. 5yr protection means almost 5 yr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out 2 days before my 5yrs were expired, told me they could not fix because it expires soon and they cant scheduled an appointment with in 24 hours. In my pictures you can see when i purchased it and the date of my review

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by phone. Keren was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoodInsurance in case the TV does stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the extended warranty is a great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent viewing experience! Great TV got the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend it. It is so easy to use and its durability is fantastic. Go and buy it today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra insurance for the device. It is a just in case backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact I don’t have to worry about coverage on my computers. Always helpful and has saved me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a gift and they love it,recommended for all

    I would recommend this to a friend