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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 629 Showing 12,561-12,580 of 30,833 reviews
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the additional insurance/warranty for my purchases if it qualifies for one. It is worth it. Things do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geerd quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg very very good service excellent thank you for all service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough security and protection on your devices and products these days you just never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always opt for Geek Squad protection for high end products... it is always hard to swallow the extra cost but the risks are minimized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not have protection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have geek squad protection for everything we have purchased from Best Buy. When an issue has come up they are great with helping out to the fullest extent. If there isn't a fix they are quick to do what's necessary to resolve any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the plan helps to reassure that I will have a good chance of getting a replacement if my product somehow gets damaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you can get for the best in items, protect you're Products, you'll never know ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have your electronics protected. And the fact i buy most my electronics from BB its an all in one coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already paid for itself three times over 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best for any type of help you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from geek squad, two thumbs up !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the peace of mind! The Geek Squad was very prompt and punctual with a correcting a laptop memory issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explained operation clearly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable of product and guided me through all the steps I needed to get it up and running properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has the best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty I would recommend to someone to put their warranty on their stuff By you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always top notch. They seem to always know what the problem is. Never had a bad experience with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Geek squad yet, but I included it in my purchase because I learned my lesson from an old purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel delivered and set up the TV. They were very knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always been wonderful to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought protection on anything rather expensive,rather it be refrigerator,TVs,stereo equipment,etc. geek squad has always been helpful honest and very quick!!

    I would recommend this to a friend