Customer Ratings & Reviews

Love knowing that I’m covered if anything were to happen!!

Very easy to schedule and always do such a professional job

The Geek squad is the best and when your product breaks I trust them to fix it.

I bought this for my tv and it is covered for any reason my tv glitches out on me at least I have this for a backup.

I think it’s best to pay the extra money to purchase warranty

These warranties are a must to get. They are a $$ saver

Bought this for my husband sounds good not too bulky and easy to use

Great protection. Makes my feel very comfortable knowing my item are insured

Highly recommend purchasing geek squad for high end items like a TV or Labtop

Happy so far . Glad that I purchased it . It’s better to be safe than sorry.

I haven't had to use this yet, and I hope I don't!

Always ready to assist and answer your questions. Very knowledgeable.

For 5 years warranty with Geeksquad is a great value for your money

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Excellent to have the peace of mind of an extended warranty.

The Geek Squad has come out a few times to help me at my house has paid for itself having the extra plan

With TV repair people almost extinct, the Geek Squad Protection Plan is a good bet.

Brought my product in and thru fixed it right then and there

Great customer service fast can count on. But hard to getting appointments

I recommend getting this coverage to any one who wants to protect their new divice