Customer Ratings & Reviews

love this TV such a great picture and high quality

everytimei bought a warranty they were always more than helpful to honor it

Product is awesome and Best Buy is a great conpany

Everyone at Best Buy so very nice. Their service is by far the best one on the market.

So glad I can get this sort of protection with the purchase of a new electronic.

Good Fast protection................................

It's a warranty that does what it should... protects you against manufacturer defects.

Great price, easy setup, viewing is clear, highly recommend as a replacement tv

It is always great knowing the geek squad has your back if something were to go wrong.

Always gotta get protected especially when you buy a tv

While I haven't had to use the extended protection plan I think it's affordable.

Peace of mind at a minimal cost is worth it! I am glad this service is available

This is a great warranty that if the tv breaks they will go to your house to fix

It is sad that after 10 years, The Geek Squad is no longer what it used to be. I used to love working with them. Now there are massive hold times- they warned me over and over there were 2-3 hour waits. It was almost as if they did not want to assist and were hoping to scare me away. When they finally connected to remote into my computer, they failed to resolve the issues not only once, but twice. The agent had me sitting at my computer for 2 hours to assist then told me he needed to check something and would be right back. He never came back after two more hours I finally disconnected and tried a new agent with zero results. I waited that long because they repeated over and over the hold times were long and I was afraid of losing my spot! It appears all the agents are from a foreign country and did not really understand what I was saying in our chats. It would be nice to have agents who speak English as their first language in order to serve the clients better. I have now contracted with a locally based IT support company who fixed my issues in about 45 minutes.

this is a very good plan for me since I have pets and you just never know.....

Have not had to use the 2 year protection plan. BestBuy has great service.

They are always knowledgeable and so helpful no matter what you ask about!

I’ve used it several times and I really like it easy to use just called and they set up appointmen

Worth it — for the money, one can’t beat the price of this added protection!

Best buy have the best protection. If they cannot fix it. They replace it. No problem.