Customer Ratings & Reviews

This plan has great coverage for a very reasonable price.

Since I have only have the equipment for a month or so, I have not had to use the service.... so...

Never buy a product without this in your purchase!

I haven't had to use Geek Squad yet for my 4K TV..

for the price you cannot beat it. Hope it is useful for me

Hopefully I won't have to use this. But if I don't use it then I wasted money. What to do

Just purchased the protection so I can not say if it is worth it. I think it would be a better buy if the protection started after the manufactures warranty I would recommend to a friend if they needed the extra piece of security that I think you are supposed to get

Great tv excellent service in and out in like 10 minutes

it is kind of expensive. but it does work, would buy again

the deal and safety for the purchase at affordable price

Geek squad has always been good to me. No problems yet

I like this product. I bought it for my brother-in law

What a nightmare dealing with Geek Squad to get my replacement TV delivered. BB uses a delivery partner -it's not Geek Squad - and I waited all day for the delivery, contacted Geek Squad for help "we can't contact the driver while they are out on deliveries" WHAT? On top of that Geek Squad had an old phone number on the account, in spite of my having corrected it, so when they did arrive they called the wrong number - then left saying I wasn't home!!! I am fit to be tied. I question Geek Squad's capabilities to manage their customers needs - they sure haven't done so for me.

I haven't had to use Geek Squad yet and hopefully I won't need to.

Got this again even tho they didnt cover the damage to my old tv for something that had been an issue since I bought it. This time tho I know they dont cover cracks even if there is no physical damage.

[Employee of bestbuy] Not the best picture but goon enough. Put it on the lanai and I’m happy with it.

good personal for answering questions, service is great

I price checked and this was a good value for the money

I returned my $300 5 year protection plan because the techs did not answer the phone and when they did they hung up. I went to the store because I sat on hold for 4 days waiting for call backs that happened, but then the agent hung up on me. This happened approximately a dozen times. I finally had to call a service to help me set up my $2000 worth of TV and Sound Bar. Ridiculous. No stars. Not happy. The appointments weren’t even available so that’s not even worth complaining about. I got my refund. I should have returned everything and gone elsewhere after that mess.

I usually don't buy warranties but I upgraded my tv, dvd (4k) player, etc and wanted to make sure I was covered. Granted I haven't had it to long but I feel like the warranty will go unused