Customer Ratings & Reviews

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

Worth getting because I bought a used product and the coverage makes the price worth it

Just always get this. Its saved my @** so many times, with tvs, speakers, headsphones. Just spend the money, its worth it.

Good to have the extra protection for Just in Case. Great price to have this protection.

Excellent product, works great and I highly recommend it

The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

Great guys on geek squad much prefer over contractors

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.