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Customer reviews

Rating 4.7 out of 5 stars with 30851 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 30,851 reviews
  • Rated 5 out of 5 stars

    YOU RULE GEEK SQUAD !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squard service for my last 3 flat screen tvs . Great service .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad refund/ credit products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having the geek squad membership, membership provides peace of mind and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are economical and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivian had it up and in service in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian was a wonderful tech. She had my tv up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Autism mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HELP OUT TO SET UP MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without you companies make stuff now it’s always good to get a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was well worth it for TV failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reason to shop Bestbuy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julio helped me out, recommend my man for anyone looking for an install.

    I would recommend this to a friend