Customer Ratings & Reviews

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

Like to buy these on anything over $200. I figure if it is going to break it will be in the first couple years unless you abuse it. Fair price and if it breaks its cover for repair or replace.

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Excellent Product and service Quality l like how look !!!

[Employee of bestbuy] Geek squad gets the job done!!! No other geeks I want touching my electronics!

Excellent service! I fully recommend their service! I'm very happy!

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

I buy all my electronics from best buy. They have great customer service and the best products

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.