Customer Ratings & Reviews

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

They are the best service you ever have I recommended to everybody

A must have when your spending lots of money on items, please protect yourself.

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

Always get geek squad warranties on expensive electronics, very easy to work with them.

good to know it's here if we need it but hope we don't. I've used them for other things and have always had a great experience

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

The best and good to protect, and save your money I recommend this for everyone fif starts

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

Great buy on a budget! Super great quality! Love that it has many different app already installed

Great peace of mind for a reasonable & fair price but hope I don’t need to use it.

try to always get a geek squad protection. have had it before always worked great for me.

Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Geek squad made sure that my situation was handled with the utmost best service possible.

Agents assisted with insurance purchase explained the exchange policy and what is covered

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

They were great.very helpful and didn't hesitate answering my questions