Customer Ratings & Reviews

I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

This plan is great because it saves a lot of time and money if and when things break down.

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

[Employee of bestbuy] It's a tough image TV you'll never regret getting one

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

Always good to have this service and a warranty on your products you buy.

Just purchased. Have not used the services yet so I can't say anything at this time. I've heard go reviews. Keeping my fingers crossed.

Purchased the extended warranty for my Insignia 48 inch LED 1080p - Smart - Hdtv Roku Tv. Very inexpensive and a five-year full replacement warranty should anything go wrong. I'm happy with my new Insignia television.

Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

[Employee of bestbuy] Covers your butt when things go bad, worth every penny.

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

It's great to have the piece of mind this is there in case of anything.

Good to cover your new 4K tv pass its warranty. Although they should cost less!! Less is better and would encourage people to buy it more often without thinking about it twice and more likely to turn it down.

The agent was able to remotely install the drivers for my printer on my pc. They were supposed to be installed with the original purchase, so kind of a net net zero.

I think the geek squad warranties are great what I don't like about it is it should start after the TV's manufacturer warranty instead of with it