Customer Ratings & Reviews

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

With every purchase I make at Best Buy I always get the Geek Squad protection. For me it has paid off several times and without it, it would have cost me near a thousand dollars for necessary repairs

I used my prior guarantee and the attention received was great.

The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

Much needed to feel safe and secure. Great protection plan.

I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

Definitely worth getting the warranty package. We had the same TV blow out on us from another store after 3 Months. Without the protection plan from here, if this happens again, we are out of luck.

I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

Always a good value always get the warranty so easy to use if you ever have issues

Always a good value always get the warranty so easy to use if you ever have issues

Great service. Would recommend it to anyone. Very satisfied.

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable