Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact i never had to use the geek squad services says it all. The product holds up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it -TOTALLY worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service at times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with geek squad some time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly will get it you never know when your tech is going to fail I surely feel better having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to use this service be it is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. DID GREAT WORK!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always gave customer service when I came into the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase it with TVs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should if u are looking for something that has good sound this does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Burned by my Westinghouse purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is essential

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

    I would recommend this to a friend