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Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 30,861 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my new monitor, provides peace of mind in the process. Happy I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, but they don’t get you a replacement television until a 30 day wait period is over.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Derek. Thank you for sharing this with us. We're happy you've had great service. We appreciate the insight and feedback as this can help us improve our services for the future. If you have any further questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Please get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service - please take it if you have the option. It will save you a bunch of money in the future and it will never disappoint you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just smart to buy the protection and such a relief if something goes wrong with a device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From one Geek to another Geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and efficient great to work with very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time an customer service... Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have the protection in case something goes wrong is a relief to have. As of now I have no worries at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used geek squad care since 2013 however i hope it is worth it from what i remember.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid bad pixels!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Sony TV as I have found in the past that the Geek Squad protection for a TV pays off with pixels issues, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the to tie down to stand Come on auntie you got a 5 yr warranty Auntie I don’t need be going through that But covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this to anyone buying a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and removed the bloatware on my new HP Laptop. They installed virus protection and it's easy to get help online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it......... the best ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have on hand in case there any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service for products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent knowledge able agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 75 inch Samsung TV to have peace of mind if it breaks down.

    I would recommend this to a friend