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Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 30,861 reviews
  • Rated 3 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I didn't spend this for nothing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's been 2 years and the TV is STILL good. I hope I can use this just in case. I only got 3 years left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have Geek Squad protection on a big ticket item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best plan anywhere 5 years cant beat it geek squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you gotta absolutely live the Geek Squad deal people come on..Lol..Its a must have for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My youngest son used to work gor Bestbuy years ago and he always recommended the Geek Squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good .never had any problems to bad but so far they helped out so far .. I love the service of best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I recommend you getting a protection plan got all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my installation was easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel safer with the extra proptection plan glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set tv up answered all our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Perfect high quality picture & sound…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great for all the things they can do with computers. They replaced a hard drive and moved my documents from a dead computer to my new one

    I would recommend this to a friend