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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 30,861 reviews
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these plans to be reassure my stuff will be taken care of if anything happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Buy Protection Plan just Incase there are any unforseen problems the GEEK squad can Help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any problems with our television but buying the insurance let’s us not worry about the possibility. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it ........ Good deal.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always super helpful and always willing to do anything they can to help out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GHOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TO HAVE , YOU NEVER KNOW WHEN YOU GONNA NEED IT...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 5 year plan. I do not have to worry about my appliances breaking down in the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase from BB, I always add Geek Squad protection because i can always rely on them for help and it's always top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use for our tv yet but use every year for our useless frigidaire refrigerator ice maker! Sad when its 3 years old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on all my electronics and they take care of them to my satisfactions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection plan i ever bought it simple to make a claim i get it on all my stuff from there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job! Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered our television were very professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent educated me about the warranty with the purchase of my new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty you never know what may happen so I always do just in case to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad. Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Geek can help with tech problems or questions answered when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway great to have a Best Buy warranty they just check it out fix it or replace it how easy can this be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me picked the best selection of headpjones

    I would recommend this to a friend