Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,861 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go wrong with this guys.. the best insurence for items ferom best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of repairs skyrocketing, a way to cover any unforeseen issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE FOR THE PROTECTION THAT YOU WILL GET IF YOU EVER NEED IT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the cost provides assurance for any premature product issue that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad service. These have always done a good job when I needed them for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed fast and professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Geek squad has been awesome. The installer went beyond requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any new appliance you should at least get a two year protection you pay a lot for your new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should always buy the extended warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing any major appliance - you must always purchase the extended warranty. It has always worked out great for me. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the price. We didn't get them to mount the TV just wanted extra warranty on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for all the little issues and things you may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is covering my 82in samsung 8k tv over the smasung warranty. Best to have someone local to help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is covering my 82in samsung 8k tv over the smasung warranty. Best to have someone local to help!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Maintenane Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan was for a 5-year period. The plan didn't cost a lot and provided peace of mind. The TV out lasted the plan. It's too bad that Best Buy doen't have have a rebate option for plans not used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast customer service and fast returns and exchanges when product has not been up to specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this protection plan that covers any damages! No matter what happens, the geek squad got you completely covered & protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have an extra protection on your purchases at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is a must around my home with a teenager that uses alllll his devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad service, but I’m hoping it will be as good as I expect

    I would recommend this to a friend