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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30863 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 30,863 reviews
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they used to. Always buy the extra protection it does pay in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if you can think of anything else you would find useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is highly recommended with any tech purchases to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your electronics !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection plan so undo have to deal with the company ! Best Buy will swap no questions ask!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Essence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Will recommend. Used many of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is a no brainer. Just buy it and no worries regarding your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always helpful person who person who instaled tv was realy special s.alesman was good at explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have on any electronics. Not to high in price a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, good experience. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry............... ..... ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy any device you will need Geek Squad Protection to replace or fix your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for a 65'' OLED. My last TV lasted 10 years and I used the warranty service once or twice. I hope this one will last 10 years as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this because I know they take care of business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again and again I am at the age where I know things will break and a warranty is a must at this point so I always make sure I buy it. It’s better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, didn’t ever need anything done but I had questions which were answered quickly and easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans great value for the price plus I love they actually do the repairs mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2015 and now it’s 2018 and saw some dead pixels I called in and only took a week before I got a new tv love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know my product is covered in case anything happens outside of loss and theft

    I would recommend this to a friend