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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30864 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 30,864 reviews
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very affordable and covers al lot more than I thought it would. Its a no brainier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a question about my new TV and the week squad team member helped me fix the problem very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the insurance 2-Year Protection Plan - Geek Squad for the 2.1 sharp sound bar. It is something that I do just to feel safe. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and hooked it up quickly. They even vacuumed and clean up the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will recommend you get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always felt this provided a extra piece of mind if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used geek squad. But I hear good things from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that I am able to use my product and have the assurance that if I need help, Geek Squad is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad enough said.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind protection for very little money. Well worth it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dennis. Thanks for sharing this with us! We're glad you're satisfied with the service. Having peace of mind and coverage on your investmests is definitely important. If you have any further questions, comments or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yer warranty is worth it for any device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and quick to diagnose any problem I may have had , great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful when I called in for any help. It’s great to have for the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all do need protection on our buys so if we need repairs we won the to worry about the cost of repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything that could go wrong with the tv besides personal damage. Hopefully I get contacted after 5 yrs to renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extended service plan and it has been worth every penny it has saved me so much time and money and aggravation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. Smart and innovative. Great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on to any purchase. You don’t have to worry since it extend the warrant of your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is on the job,nothing like having the squad on board

    I would recommend this to a friend