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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30868 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 859 Showing 17,161-17,180 of 30,868 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we won’t need the added protection but at this price why wouldn’t you add it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the protection of geek squad. Just knowing that if anything happens to the product that I bought then they will fix it or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me a feeling of security protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs the feeling of security knowing their product is protected for this length of time by knowledgeable people!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and always worth buying with any purchase! Couldn’t recommend more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids or animals, anything can happen. The support and protection you receive is worth the price in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Geek Squad service, they are always helpful and courteous. I've used them many times, and they never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case the tv we purchased goes wrong, bestbuy helped us insure the purchase for 2 years. Great service and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enrolled for geek squad so that extends my warranty by 3 more years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and the stand it’s setting on in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with extra support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have never know when a situation may arise. Knowledgeable team members as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost and peace of mind to accomopany my TV purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will attempt to update as needed after the manufacturer's TV warranty lapses. Be aware that Geek does not take affect until it does. I had an issue with an outlet purchased TCL TV and the Geek's basically told me take a hike. I did, to the TCL customer service and TCL warranty service was Great. So, I still have to wait 5 months to see the Geek service is any where near as good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully this will be a good insurance policy , have not had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2 yrs and less than $50, you get all the coverage (not basic) you will need for damages that are not your fault. You can't beat that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth purchasing geek squad service. They are are quick to respond to any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, they do it all and make sure you are happy and understand it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plans so easy to use!! We try to get it on everything we buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Good picture, good sound & easy to install. I’d recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD IS WONDERFUL, THEY CAN FIX ALL PROBLEMS THAT COME THEIR WAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but its a great thing to have incase the unfortunate happens!

    I would recommend this to a friend