Customer Ratings & Reviews

I'm not a technology-minded person. As a result, I want someone I can call if I have a question about the product I've purchased, or a problem arises. Having Geek Squad protection gives me peace of mind because I know I can call them 24/7 (yes, I've called them in the middle of the night), and they will help me. I've had excellent service, which is why I always add Geek Squad protection,

I purchased the 5 year warrant thank God I did. The tv went bad in the fourth year and I was able to get the money back I paid for the tv and got a brand new tv. Well worth it.

I got this protection for my first tv, when it broke and could not be repaired. A $799.99 They gave me my choice of a new tv of the same amount of money. So, when I got my new TV, I took the same Protection on my new tv. A very good deal.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs

Very dependable. Gives you a peace of mind for the coming years knowing your covered

Very professional team installed my TV and took away the old one. All my questions were answered,

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

I needed service on another TCL TV with dead pixels after the manufacturer warranty ran out. Service guy assessed the issue as unrepairable. So, the extended warranty kicked and a new a TV was ordered. Delivered yesterday and I completed the set up. All is well again.

I’ve used Geeksquad on several devices for installation of simple things like a screen protector for my wife’s. I watch to them coming out to the house to fix a TV that was almost at a time practically brand new TV. The man said it lasted another eight years very good, highly recommend

Good services. Havent had an issue with geeksquad yet

Really can’t give a review of service since I haven’t needed to use it. But I like knowing if something does go wrong with product purchased I have coverage at a reasonable cost.

Good to have for any device inconvenience that may and can occur.

Seems like it was a smart move to purchase an additional warranty at a reasonable price.

The first tv i got was cracked in the box so i returned it and was able to get a new one. Thanks!

We haven't had any reason to need the Geek Squad, but happy to know they will be there if we do need them.

Any issue that I had geek squad they been there helping to me to fix it I would 100 percent recommend the insurance

Best way to keep your items safe and can get another or fix with this plan

Always always get the extended warranty you never know what can happen and bestbuys always come through.

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

Very good service good customer care for products you buy!