Customer Ratings & Reviews

Hopefully i will never use this but its there if needed

My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

Our first TV has multiple programs; Best Buy told us we could return it and come in and choose a new TV. TV problems was NOT Best Buy fault. Just one of those Lemons you can get from time to time. They sent Jonathan to our Home from the Geek Squad. We were very satisfied with his Service. Very thorough in explaining operation of our new TV. Feeling confident with the operating of our TV was his Top Priority. (They also take back the other TV that had problems). Best Buy is the place to buy any Electronics because of their Sales People and the Geek Squad, they are all very well trained.

Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

Nice to know it's there. Though hopefully never have to use it.

Awesome product. Use it almost daily. Recommend it to everyone.

I'm so glad best buy offers warranty on their items. I always purchase the extra warranty and dont have any complaints. On my last tv purchase, i had to use the warranty because the tv started to have issues. Long story short the part did not fix the issue and the tv was no longer being sold so i got a partial credit for the tv. Something is better than nothing and this was after the 12 months but still within the 2 year warranty.

It has saved my peasant existence of a life from spending an absurd amount of money for any product. Between defects, wear and tear over time, or bad products overall, the warranty has been very helpful. Between getting my money back, exhanging, or getting store credit, it honestly is one of the only reasons why I even shop at Best Buy.

I had this protection service on my former LG TV that failed after 3 years of use. The Best Buy customer service personnel assisted me efficiently and effectively with guiding me through the process of selecting a TV and setting up delivery for my new replacement TV.

I haven't had to use it yet but i love having the option to use it if i were to need it.

Havent used them yet but I have in the past great service

So far my tv and the service provided has been pretty good

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

Highly recommend for everyone cant go wrong without it

Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

Geek Squad is very much worth getting. They are fantastic and always ready to help pretty quickly. Definitely recommend.

Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

Great protection plan for my Samsung TV. Grabbed the the twobyear plan.