Customer Ratings & Reviews

To back up my purchase on a great deal on a 4K Insignia 50” TV set, I got the this deal on Geek Squad protection for FIVE years! This is a decent set and if it lasts five years, I will be happy. If it doesn’t I am covered! In five years I’ll be ready for an 8K set. It’s a good bet to purchase this extra protection.

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.

Nice to have the Geek Squad behind my Purchase! They do fine work!

Picture and colors are good. Great for gaming in a bedroom.

The agents helped me load my tv to my vehicle very positive

The Geek squad are like tech genies, very courteous, professionals and knowledgeable.

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

1 year old product running android version 4 years old (Android 10) and never having received a major update. furthermore, Sony added ps5 remote play support to Android 12+ TVs when their most "affordable" (but expensive!) ps5 friendly TV model which launched years AFTER ps5 is well behind that update version. Additionally... major holes in USB support, you cannot use ANY app other the built in media player for media on USB (it'll ask you to approve permission on next screen then error when trying to go to next screen).... streaming apps perform horribly with long buffer times and never load thumbnails, and available storage capacity is also horrible only allowing you to install at most about 15 apps

I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies. It is great to know that I can have the peace of mind that my item will get fixed if there is a problem. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week

If it wasn’t for GS coverage I wouldn’t even be making this review thanks for fixing my issue

Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!

Well worth the money for this plan. A few years after buying the TV the picture went out.. Geek Squad came to the house in two days. Couldn’t fix the TV so they gave me a new replacement TV. No charge. I will also by their service..

The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

$360 for a $2000 tv. If you can buy an expensive tv or electronic, you can buy the warranty. Go and look around at cheaper services. None compare to what geek squad covers and will fix.

Best service ever I can live worry free for the next 5 yrs knowing that if anything happens to my protected item it will be repaired or replaced at no cost to me. Best Buy’s protection is a must whenever you prurchased expensive high quality in home items . Protect your purchases better safe than sorry!

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.