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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30293 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 30,293 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how we are protected in case something happens to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this tv with 5 year geek squad protection. The protection gives me peace of mind on a large purchase and to me it is definitely worth it whether I need their services or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer1986

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my TV but didn’t help me mount it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VaVoom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped the handicap lady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gives great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet on this item, but have used them before and there number one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on for coverage for any item just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for your expensive new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and nice people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you spend more than $600 on a TV. Also 55" TV or larger they come to you to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind incase of a problem. Reasonable pricing for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting to EXPENSIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money to protect my sons new tv for 5 years. He uses this with his ps5 every single day of his existence. It feels good to sleep at night.

    I would recommend this to a friend