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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 30,237 reviews
  • Rated 5 out of 5 stars

    Must have with large ticket items!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with a 50 inch LG 4K TV. We got the TV as a replacement for one that ceased to work. Fortunately, we had purchased the Geek Squad Protection plan on our previous TV as well. Best Buy took care of everything, they shipped our old TV to their repair shop and once they determined it was not repairable, they gave me the replacement value of the TV covered under the plan. It was a no brainer to purchase this plan on the new TV. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ever go wrong with the geek squad they get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch fire tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a smaller tv , fire tv also. When we was looking for a gift for us. Found this on sale, we drove 60 miles round trip to get it. IT WAS TOTALLY WORTH THE TIME. PICTURE IS SO CRIP, CAN SEE EVERYTHING SO MUCH BETTER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ Service, A+ Tech, A+ overall rating Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trustworthy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy services is above par and I highly recommend purchasing their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad i have the coverage but haven't used it yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stay in Florida and our house was built before the 1970s, so no 3 wire electrical. Everytime we have a T-storm something is bound to get hit. Even with surge protectors and battery backups on all the expensive TV's and devices. So paying the extra for geek squad protection is a must have and a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend the protection. You never know when you will need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sense of security you get by having the geek squad warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it, but glad I have it in case of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad projection is well worth the purchase. I used it for a TV I had for 4 1/2 years. I wish it was a little more simple use the protection though. I couldn’t bring TV in store. I had to wait for a service tech to come to my house which to took over a week. After tech came to my house later that day I was able to go to Best Buy and pick out a new TV with the credit they gave me for the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All's well that ends well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one year left on this extended warranty which really paid off about a year ago when I returned to my summer and found my 75" Panasonic dead. The first technician who showed up was less than friendly, though in all fairness, did a good job of the initial installation, when I got my regular Geek Squad tech out to finish the job, everything worked out beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got ya covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is amazing!! Covers everything I need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE ADDED INSURANCE FOR PIECE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are Worth every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend adding a protection plan to your purchase. Even a quality product may have a catastrophic failure. We lost our 2-year-old refrigerator when severe thunderstorms hit the power grid. Best Buy replaced the refrigerator and compensated for food spoilage. The protection plans are worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service, very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying something that is electronic, you will want this for the peace of mind. I have this on all my PC's, peripherals and TV's. I have had numerous issues resolved by bringing a PC into the store and I have had an in home visit for a large printer issue. Good people, they know what they are doing and the price is right.. do this, you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had a problem so haven't used insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure I haven't had a problem so I can't really give an accurate review.

    I would recommend this to a friend