Customer Ratings & Reviews

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

Fantastic tv, picture quality is amazing. Very easy setup

I always purchase the protection plans from Geek Squad. I haven't had to use it for this item, but over the years I have used them several times and never had an issue. Multiple times items have had to be replace, I always ended up with a newer and better product. This is a good on investment if you plan on having your item for awhile.

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

Great to have in case of any incident or emergency that occurs

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

Purchase it with new television, extra warranty for

Excellent service, good recommendations and quality in product..

Just gives me peace of mind knowing my new tv is covered

Always make sure you purchase these Geek Squad plans when investing in electronics. Best Buy does a great job taking care of their members when you have issues with your products. I always purchase the highest plan they offer to protect my purchases, especially when buying a TV or something you want to last for a long time. Thanks BB!!

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Excellent and secure mounting for 4K TV and Monitor!

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Geek Squad protection plans are affordable and give me that extra peace of mind with my Best Buy purchases. I am free to thoroughly enjoy my products without any worry, and I know that should anything unexpectedly go wrong with any of them, Geek Squad will keep me smiling and glad that I bought their protection. Worth every penny.

Thanks for the quick response and help getting my warranty process. Really nice guy.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.