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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 30,570 reviews
  • Rated 5 out of 5 stars

    One of Best Buy's greatest idea's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy its best to have it and not need it then to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how good their service is. I have heard good things, though. I bought extended protection in case something goes wrong with my TV, so hooefully it is good. I honestly hope i dont have to use it, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling so secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Covered like Baby in a Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your a Geek if You Don't Get the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having two kids, who broke my last TV, it was a no brainer to go with the 5 year warranty! This will be the last TV I have to purchase for a long time, so I wanted to make sure nothing happens to it in the next 5 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tv since 12 years! I have stepped into the future and I love it! The quality is great will be buying another in the future but bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth having and I recommend it to anyone that's thinking about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and worry free, which makes buying a new tv stress free because I know if something goes wrong I will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Geek Squad and i have never had anything but a great experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A just in case policy for just in case. I know the Geek Squad is knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

    I would recommend this to a friend