Customer Ratings & Reviews

I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

I've had to use it and it saves you money. It's worth the extra y.

Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

They show up on time. They are good and they keep in touch

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

Efficient, knowledgeable, most importantly, great customer skills!!

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

Have not used the geek squad as the television is running perfectly

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

Havent had to use the protection yet. But noce to have peace of mind.

Invested hundreds of dollars to get this tv. For a few dollars more, I’m protecting my tv in case of future issues.

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

They set up my TV and show me easy settings. Also in store they helped me reset my laptops and explained me all the problems my laptops had. They are kind, honest and trustworthy people. Thanks

Always good to have this extra protection encase something goes wrong.

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.