Customer Ratings & Reviews

Ordered TV online and was ready to pick up not long after. Wish it could have been delivered but my area is out of range. Great and fast service. Greensboro. Helped load TV.

I’m happy with this protection, I have two kids and need it really I just got a new Remote Tv because it was removed by my kids and Geek Squad paid for it

Great service, it was fast and easy. In and our service. Everything was explained to me.

Great customer service support I would recommend it

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

Very professional and knowledgeable On time Highly recommend

I have a rest of mind knowing that if there’s anything going wrong with my setup, I’ll have a timely response from the Geek Squad to repair or replace the faulty parts.

No issues with their service. So far I have had no issues.

It’s a protection plan, I mean what can you really say?

Good protection for low price. Real piece of mind.

Almost 2 years ago, I purchased a 65" Sharp Roku TV from Best Buy. I'd never purchased an extended warranty before, but this time I did and now I'm glad. About a month before the warranty expired, pale streaks started showing up on my screen. I called Best Buy and they sent a technician out. The panel was going bad and they couldn't get a replacement, nor was the TV still offered. The technician gave me paperwork and told me to take it to my local store. Sure enough, they took care of me! I picked a new TV, paid just the difference in cost from the original, and a week later the new TV was delivered and the old one taken away. And yes, I bought the extended warranty for the new one.

best in store warranty! if you have an issue during its time, you get store credit

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

This comes in handy when your trusty electronics decide to break down.

The technicians are the best. they are very courteous, informative, and professional.

Always easy to exchange broken mouse. .

My last TV started having problems/ So the 5 year warranty came in handy

Really glad we got the protection. It’s so worth it for a piece of mine.

Great tv with great clarity, easily accessible and can navigate great

5 year protection plan was affordable and gives you a extra layer of assistance if something goes wrong with your purchase.