Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 25352 reviews
(25,352 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service it’s not bad but thrrr is other options we can consider
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra Warranty comes in handy, it came in handy for me. My TV broke and it was replaced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Terrific work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad made sure that my situation was handled with the utmost best service possible.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea for more expensive items
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Prompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents assisted with insurance purchase explained the exchange policy and what is covered
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing you can replace or repair your product, hands down an amazing option.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Professional technical experts at their best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LIKE HAVING AN EXPERT ON YOUR SHOULDER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AN ABSOLUTE BARGAIN. I ONLY KNOW SO MUCH. NOW I KNOW THAT I HAVE ACCESS TO THE BEST. GEEK SQUAD ARE THE BEST HELP IN MY LIFE. THEY ARE ALWAYS THERE FOR YOU. GO GEEK SQUAD. ONLY THE BEST FOR ME.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Contact of service was easy and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the money. Good quality picture and sound.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best and good to protect, and save your money I recommend this for everyone fif starts
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get 5 yr warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great TV protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use, but peace of mind if any issues arise!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great TEAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service once you reach a person. Person I spoke with was great
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend it if you buy something expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV and pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service in us1 location and the rest shop
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
ROBERT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
