Customer Ratings & Reviews

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

Didn't need to use service warranty, but thought price was fair.

The best way to get free good stuff fast and easy 1

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

This set is beyond great and is above the 4Kset it replaced.

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

Love it. Easily contacted and great customer services.

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

The agents helped me setup my television, the gents were very helpful and professional.