Customer Ratings & Reviews

Service always excellent, have had geek squad protection in all my purchases

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Seamless replacement. I had a warrantee issue. They suggested an alternate brand.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

The geek squad is always so helpful and knowledgeable. They are also very friendly.

Geek Squad Protection worked out for me in the past. This is why I bought it again.

I wont buy anything from best buy with out this great service

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

Surround quality and bass are amazing. Mightve gotten too much volume for our house

havent had to use it product is excellent but if i do need to use it im sure ill have no issues

Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!