Customer Ratings & Reviews

I'm not a big fan of warranties on small electronics. But for a $400 TV . . . I bought the 2-year warranty for a little over $20. I figured that if something is going to go wrong with the set, it should happen within two years. Otherwise, it should be OK. Then it would be time for a new TV, anyway. My only interaction with the Geek Squad was on a carry-into-the-store computer problem. They diagnosed the problem and recommended a self-fix (which worked), and charged me nothing! I was impressed.

Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

you would have to be an idiot not to take advantage of the 5 year warranty, what a great value

It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

I have not had to use this yet (just bought the TV), but I have heard nothing but good things about this service. And at only $49.00 for 5 years I thought it was a real bargain.

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

The agent explained how my tv works and took their time to answer any questions I had before making a purchase.

I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

The price of the warranty has doubled however down the line I will definitely appreciate having purchase the warranty should the tv have issues.

Great to know we have the squad support if needed.

Don't kid yourself, get the protection and put your mind at ease should something go wrong.

Friendly and great job done corner of the TV perfect in the living room great view for everybody

Awesome Five years with no worries! Thank you Best buy!

Really makes me feel better knowing I have geek squad service on my item. I don’t have to worry about calling the television manufacturer if something goes wrong. And I trust Best Buy Geek Squad to make things more simple than the tv warranty would.

I always get the geek squad protection plan. It was a breeze submitting a claim 2 WEEKS before it expired. Geek squad attempted to repair my tv and when they couldn’t I was given store credit to purchase a new ones no questions asked.