Customer Ratings & Reviews

Haven’t had to use it yet, but from everything they say that you get, I am very glad as a single older woman I have it.

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.

Anytime I call or go in for help everyone is wonderful.

great peace of mind, and hassle free, can even transfer to another person

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

The delivery guys were extremely nice and very helpful

Good for the value, feels good to know that the Geek Squad has my back

The Geek Squad 5-year Standard Geek Squad Protection is a must with all electronic purchases. I have not utilized the plan, but it's peace of mind knowing that our purchases are covered for the unexpected. There was no deductible only coverage at the fullest.

Buying extra warranty always gives piece of mind . They replaced a washer for me before.

Definitely a must for any appliance. Good service and easy to call for assistance.

They have the best of quality customer service would definitely recommend for all your electronics and appliances!

Always great help when something goes wrong and easier fixing than by myself lol

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

Bought a new 75"tv and thought it would be in my best interest to get.

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

Don’t wish to say nothing about this…………………………,…….

This little tv is great for a guest room. You can download any channel app and log in or purchase.

Best buy was AWESOME! My 85" TV died after 3 years, and Best Buy was GREAT to deal with on the replacement.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them