Customer Ratings & Reviews

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

My tv stopped working and got a new one with no issues.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

Aqesome tv for the price. Great picture and easy setup.

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

I like the option of having coverage that if something goes wrong someone will come out to repair it.

If you want to be covered and fell comfortable with your devices protected go ahead.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Very helpful and useful for any electronics will help out with any issues you may have.

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases