Customer Ratings & Reviews

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

I haven't needed their services yet, but the warranty seems outstanding.

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

The Geek Squad is always on call when you need help with the product you bought

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Even though stock is limited more than it used to be, I found a comparable replacement for my TV when it had isssues. Love that the cost of extended warranties have come down over the years.

excellent service and above all they have people who speak your same language

I never had to use it yet. Just purchased 1 month ago. The $400 chance to win a gift card has me doing the surveys

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

Reasonable pricing and an extensive warranty plan.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

haven't had to use it but have close friends that have thats why i purchased based on there experiences

Love this idea to have it because they give a new one