Customer Ratings & Reviews

I haven’t had to use it but I’m glad it’s there if I need it.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Great tv and protection plan ! I love my new tv Thank you again

I’m glad about the Best Buy’s Geek squad; 2 -year protection plan, for my new Samsung TV. The comfort of knowing that my 58- inch 4K HDL will be taken care of completely and in capable capable hands of the Geek squad technicians.

Haven't had the need to use this yet, but bought for extra insurance.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

Geek Squad set up our TV and answered our questions. Happy with their service.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

So worth the money! Got a new TV comparable when the picture went dead on a model purchased two years ago. A. It difficult to cash in on during COVID and geek squad staff working remotely but in the end came away with a brand new TV!

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

Great service. Very professional and knowledgeable

Very professional and friendly. Easy replacements good service and customer care team

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well