Customer Ratings & Reviews

When you spend your hard earn money you want to protect your products. Which gives you peace of mind

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

Geek Squad protection covers everything, very worth it when there is an issue with a product

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

Everything was great. Looks good. Sounds good. Quality is good

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

The warranty was reasonable. I purchased second tv and they combined both tvs for reduced warranty price

It's geek squad. Not sure what I can say about a warranty program other than we get it on a lot of stuff

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

Excellent peace of mind for all the devices and electronics that you buy.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.