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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30614 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 30,614 reviews
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for major electronic purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have with any major electronic purchase. I havent had any issues so far with my insignia 50' tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad coming to save your day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never faced any problems with the Geeksquad. Each time I faced technical difficulties in my product, either they just replaced it or if the product was discontinued they refunded the entire amount. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Best Buy Geek Squad I think it is the best warranty you can have I bought my LG OLED from Best Buy and I got their warranty because LG does not cover burn in Best Buy does Geek Squad is number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any reason to contact them yet but it's nice to know im fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics are a must for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasta ahora funciona bien, lo recomiendo. A veces tarda e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great essentials to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case something deos breakdowns after the manufacturer warranty ends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet, but gives me piece of mind in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that we got this with our TV! Great if we need it and good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. had these warranties before and the geek squad are great peeps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install in minutes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandsons bedroom and couldnt be happier with it

    I would recommend this to a friend