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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30617 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 30,617 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RONNIEADGERSON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth it to get but i have not needed to take anything in since we take care of our stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a protection plan before on multiple products and best buy was very easy and informative on responsive or replacement. This is s new protection plan for a replaced TV from my last protectioprotection plan. Thank you Best Buy on making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for buying it. Good and fast service. A little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Be Caught Flatfooted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good techs honest service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add the extra protection Best Buy stands buy there products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love geek squad … highly recommend purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad offers you valuable product protection either in person or on line. They are always accessible on line and can answer and solve many problem on line. Also, their in house service is very fast and the employees are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend on expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use this but having Geek Squad in my back pocket is a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easily contacted and great customer services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good picture. Does well with gaming. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

    I would recommend this to a friend