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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30620 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 30,620 reviews
  • Rated 4 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for my new TV, peace of mind knowing my TV protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know if something goes wrong with my product I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but I got it for a good cause in case something happens I'm covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great you shouls go get one today!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and hopefully I won't. I did purchase a Protection Plan on a previous TV years ago and did have to use it. We were very pleased. The tech came to our house, had the parts he needed, fixed our TV and was finished in less than 45 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessity to insure electronics nowadays. There is lots that could happen with televisions with newer technology and having a warranty is the smart way to go. Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service I can't really rate it as either good or bad because I haven't had the need to use it yet and I hope I don't have to use it, but it gives me peace of mind to have it for when the time comes. I hope they don't disappoint me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used my coverage on anything yet but what I went through with my other brand TV (which lasted less than a year before something went out), DEFINITELY a good purchase and definitely a good price. I could have purchased a new TV for the cost of the repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when you need help! I always get a helpful squad member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price and piece of mind, silly not to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for 2 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if there is a tech problem we are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommended. Simply the best. Worry free purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection is as important as the TV purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    For a rainy day

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on fixing granddaughter’s phone. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, worth the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great so far! TV’s and other expensive items are best to have protection on in my experience so I am glad I got this service and luckily I haven’t had to use it so far

    I would recommend this to a friend