Customer Ratings & Reviews

Hopefully will never have to use it. I always buy warranty. You never know what may happen.

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

Enjoying best quality and best priced TV worth the purchase and choice

Haven't had any issues to have Geek squad intervene but thankful I have them on deck just in case

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

Great peace of mind for my purchase. Glad to know I have it just in case.

Niece price nice quality. We are all like this tv.

I always get a protection plan on anything i buy at best buy. Becsuse if anything happens to my products can alwsys get it fixed.or get a new one if they can not fix its

Excellent service refund the money that i pay for my tv

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Great recommended. Simply the best. Peace off mind.

Remotes can go out etc etc. It's piece of mind. Power surges can kill a tv so...

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great customer service and knowledge of all tv's to meet our needs.

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.