Customer Ratings & Reviews

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Excellent customer service and knowledgeable of repair concern.

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Great when u need it but kind of expensive depending on the product price

It's great to have the piece of mind this is there in case of anything.

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

Have used Geek Squad before and are year happy we have this 5 year service on our TV

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

Used my extended geek squad warranty Since chipboard was not replaceable!

The squad associates are very skilled & they explain very well.