Customer Ratings & Reviews

I hope it lives up what it costs and I don't need it. The local geek squad guys are good to go here.

Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

The program is always a good investment on buying things Unfortunately they only give you 15 days sometime too pay it off where I really do believe it should be at least one month otherwise they do what they need

Great quality computer, easy set up and you can do anything on it

The Geek Squad gave me great fast and easy service. The work is usually done sooner then you think

Always purchase the Protection plan Well worth the money. Any issues , just take it in , it’s that simple.

This was going to be a gift so I wanted the warranty to extend the manufacturers.

I had a problem with my new TV and sound bar and the geek squad came to the rescue. he figured out the problem and resolved it within 15 minutes

Great guys. Glad I purchased the protection plan. Will always add this to my purchases when available.

Nobody like when there's an issue with tech . Bottom line glad it was geek squad I had to call. Very helpful

Very fast works with epson wireless scanner and wireless epson printer

I have not had to use them so far but I am sure they will be helpful if and when I do.

Money well spent to have a five year protection plan on expensive equipment. It's like insurance to cover those items you can't afford to lose.

Bought this just for piece of mind in case the tv would have some kind of problem. Better to have it and not need it than need it and not have it!

Whenever I buy items from bet buy I always buy their warranty, they even send emails before the warranty expires so it can be renewed.

I always purchase the protection plans. They are so valuable and worth the money if you need a repair!

Great to have coverage for appliances and all electrical devices because replacing them can be expensive.

Great service and program from the GEEK SQUAD protect you value

I love my new TV. It is clear in view and I love the apps and the ones I can download.

I'm glad that I made this purchase. It is exactly what I needed.