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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 30,423 reviews
  • Rated 5 out of 5 stars

    Value for days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can be worry free for 5 yrs. it’s a small price to pay on a tv that’s for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always honors warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty i needed for my tv, very good will honor a replacement if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't have this protection I would have had to return my television to the manufacturer,instead of getting a in store credit that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendé for every purchase for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used geek squad once and was a great experience . Resolved issue quick. Worth having for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent!! From scheduling to service. Very timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my daughter's TV. Thet were very professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Geek Squad Protection. I feel safe with all my tech support. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful. I never have problems with them.Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Best Buy replacement plans, they truly do honor their lemon policies and they try their best to address the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have excellent experience with the Geek Squad. I called them on our new tv when we had an issue using Netflix. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranty for our TV. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing you have the piece of mind with you if something quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but I had friends that used the geek protections and were satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the Geek Squad near when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is ready for whenever I need help with any issues regarding my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this yet. I hope it works out great! Hope we don't have a problem and need them :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any new appliance you should at least get a two year protection you pay a lot for your new appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for large purchases. I always have a good service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have when buying a TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the insurance on TVs. Geek Squad is amazing on TV repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always been a great help with questions I’ve had and I’ve also had a phone repair with them

    I would recommend this to a friend